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Balance different from Payment

Hi there,

The balance that I can claim for is lower than the actual payment I should receive, can this be rectified?

  • Ive had this issue as well, I’m assuming its in the “fine print” but I cannot find it anywhere
  • i got an email about this and apparently, its because they deduct 20% off from the payment you are supposed to receive :(

  • That’s something that should’ve been clearly mentioned when you sign up as a sitter for them

    1 person likes this
  • Notice this is from 1 year ago but I joined up 2 months ago and it is stated that they take 20% so need to advertise your fee with this in mind
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