Mad Paws Helpdesk
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Mad Paws Helpdesk
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Pet Owner Information
Pet Owner Information
If you're a Pet Owner looking for a Pet Sitter, all your answers are here!
Pet Owner FAQ'S
What services does Mad Paws offer?
Is Mad Paws right for my pet?
I've found a Pet Sitter for my pet, can I meet them before paying for the booking?
How do I Confirm the End of Stay?
Can I earn Qantas Frequent Flyer Points with Mad Paws?
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Payments and Pricing
What fees are the Pet Owners charged?
How do I pay for my booking?
Can I cancel after I’ve paid?
Can I negotiate the price of my booking?
Can I pay a Pet Sitter in cash?
