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What if the Pet Sitter doesn't reply?

Feel free to send the Pet Sitter a reminder message! If the Pet Sitter doesn’t answer, don't worry: we have many other trusted Sitters on Mad Paws you can contact. In this situation, we recommend you send out a few more booking requests to different Pet Sitter's in your area. This will increase your chance of finding the perfect Pet Sitter.

Need more help getting in contact with a some Pet Sitters? You can contact the Customer Success team, either by phone or email at service@madpaws.com.au. They will help you find the right Pet Sitter for you and your pet!

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