No you cannot. On Mad Paws, we don't allow payments to be taken offline. All payments must be made through the website. As an Australian startup company, offline payments make it really difficult for us to do business. More importantly, if a booking is paid in cash you will not have access to the following: 

  • Our 10 million dollar liability insurance policy, which covers you and your client’s pets.
  • Access to our awesome local customer service team! 
  • The use of our website to meet new clients, manage, and rapidly expand your business.
  • The marketing and promotion of the website to attract new clients for you to our site.


If we see that you are taking jobs off of the website, we may have to suspend your account. We really hope you understand and acknowledge the fact that a portion of our fees are actually there because we want to protect both you and the pet owners during your bookings. 


If you have any questions regarding this, please don't hesitate to ask us.