At Mad Paws, the safety of our pet owners, pet sitters and pets is of the utmost importance. We want our pet sitters to be able to provide a fun, and safe service, but not have to foot the bill for an insurance premium to helping out their local community members! This is why we, at Mad Paws, have organised and arranged a Public Liability insurance policy which provides Insurance for all pet sitting services booked in through the Mad Paws website.
The insurance policy applies for all services booked through MadPaws.com.au. This includes:
- Boarding (Pet Sitting or Pet Hosting);
- House Visits;
- Pet Day Care;
- Dog Training;
- Dog Walking;
- Cat Care;
How do I submit an Insurance claim?
If you believe that any incident is covered, you must provide us with:
- Written notice of the incident to email@example.com no later than seven (7) days after the end date of the relevant Booking,
- All documentation available to you (e.g. invoices and veterinary notes from the initial veterinary examination),
- A full description of the events leading up to the Incident,