With only 2 more sleeps until Christmas, the Mad Paws team is working extra hard during this holiday season to bring improvements to our website and mobile app platforms! We appreciate and value your feedback provided to us over the course of the year, and we can't wait to show you how we have taken that on board to enhance our platforms for a more frictionless and enjoyable experience.
In this month, our key updates and features include:
Easier and faster Sitter verification process
You will now be able to upload your verification documents, like your ID and Online Course completion, directly through your dashboard instead of emailing your documents through. This will streamline the Sitter verification process and cut down on the time required to become an approved Mad Paws Pet Sitter!
Pet owner emergency contact details
Pet owners are now required to submit their emergency contact details during the payment stage for bookings, to help protect our Mad Paws Pet Sitters in the case of emergency.
NEW Sitter badges!
We have added a few new badge functionalities, including the New Sitter badge and badge weights, which make Sitters easier to be found in our search engine. Now we have also expanded from 10 to 20 search results per page, which makes it easier for you to find your perfect match.
Fixed a few bugs regarding payments and images
We have fixed a few bugs around payments and improved our image engine so that there are faster loading times, especially on our mobile website! This will also load up Sitter pages faster, and make it a more frictionless experience for you.
Happy holidays! Wishing you and your pets a merry experience with us at Mad Paws!