Submit a ticket My Tickets
Welcome
Login  Sign up

What is Fetch?

What is Fetch?

Fetch is a trusted Dog Walking service offered by Mad Paws. We find and vet the very best, trusted, vetted, experienced, and insured sitters in your area and you access them when you need them. We take the hassle away from searching for a dog walker. No more effort in looking for the right fit, we'll do the work for you! Fetch is part of Mad Paws, Australia's largest Pet sitting website.


When can I use Fetch?

Fetch operates 7 days a week, from 8am to 6pm. Walks are booked 2 hours in advance as part of our guarantee to finding a dog walker. Whenever you need someone to step in when you work long hours or late at night and your dog needs frequent walking times in the week. Whether you have evening commitments every weekend or athletic commitments every week, Fetch walkers make it easy to plan and schedule your busy life without worrying your pooch getting the exercise amount it needs!


How does Fetch work?

  1. You simply fill out the booking form requesting a dog walker that suits your criteria and preferences.
  2. Based on this information, the Fetch team finds a suitable Dog Walker matching your criteria. 
  3. You receive your Dog Walker's Mad Paws profile and contact details so you can communicate and arrange a Meet & Greet if you'd like. You can also ask to receive updates and photos from the walk from your Dog Walker!


How do I pay for after my booking?

After filling out the booking form, you will be prompted to pay for the walk. However, you will not be charged until the walk is completed on the day of the booking! If you have a Free Walk, you will still be prompted to enter your card details but we will not to charge you the walk fee. For any cancellations, simply email us at fetch@madpaws.com.au prior to your booking.


Is Fetch for me?

If you're a busy, individual that also loves their pooch and want to ensure they get the right amount of exercise then Fetch is for you! Fetch is not a daycare agency and will not be suitable if you're looking for a daily regular pooch walker but we do strive to always provide you with the same walker.


Find out more! Follow the link below:

 https://fetch.madpaws.com.au/

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.