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How do I change my bank or PayPal details?

If this is the first time redeeming your balance you will automatically be prompted to enter your preferred payment details.

For those who would like to change their existing details just follow the instruction below:

1. Login to your Mad Paws account and go to the Account Overview page. Under your profile picture will show your balance, click on Request Payment.

2. On the next page click on the Redeem $XX button.

3. Select Change Payment Details on this page

4. In this final step, choose whether you want to be paid to a bank account or PayPal account. Fill in your personal details and don't forget to click Confirm New Account.

Next time you redeem your Pet Sitter balance the funds will be transferred into the account you have entered. Hurray!

If you have any other questions, feel free to email

Sarah is the author of this solution article.

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