Submit a ticket My Tickets
Welcome
Login  Sign up

The Messages tab in your Mobile App

We have launched a new feature to help everyone organise their Messages so their Messages tab isn't a crowded mess! 

To Archive a message please follow the steps outlined below. If you want to Unarchive a message scroll down to see instructions on how to do this. 

1. In your Messages tab, swipe to the left on a message you would like to Archive, and once you see the green "Archive" please click on this to archive that booking:

2. Once you have swiped left and successfully archived your message you will see a grey success message at the top of your App: 


If you have accidentally Archived a message don't worry! You can still find them in your archived messages tab and even unarchive them. To do this follow the below steps: 

1. Go to your Archived Messages section in your App, and then follow the same process as above. Swipe left on the message you want to unarchive and hit the unarchive button: 

2. You will then see a success message that you have unarchived that message. You will then be able to find this in your Messages tab again. 

Please note that if you have archived a message and the owner sends you a new message, that message will automatically unarchive itself and show in your Messages tab. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.