Pet Sitter FAQ's

FAQ's relating to Pet Sitters on Mad Paws

How do I sign up to be a Mad Paws Pet Sitter and is it free?
Signing up and creating your Mad Paws Pet Sitting profile is extremely easy and absolutely free.  To become a Pet Sitter on Mad Paws you will need to sign u...
Fri, 18 May, 2018 at 8:53 AM
How do I know if this pet will be a good fit in my home?
If you are unsure how the pet will be, we highly recommend that you organise a Meet & Greet with the pet and the pet owner. This is the smartest and saf...
Mon, 9 Apr, 2018 at 10:49 AM
How can I make sure my Pet Sitter profile is purrrfect?
Our Top 5 Tips for creating an eye catching profile! 1. Your Headline: Your headline will be shown in the search results when a Pet Owner is first l...
Fri, 4 May, 2018 at 4:09 PM
How do I improve my position in Mad Paws search results and promote my Pet Sitting profile?
Mad Paws is a pet sitting platform which is now home to over 8,000 Pet Sitters across Australia. We've built out our search algorithms to help make s...
Wed, 20 Jun, 2018 at 2:53 PM
How long does it usually take for Mad Paws to review and approve my profile?
Once you have completed your pet sitting profile and have uploaded both your Online Training Course and a copy of your ID, we will review and approve your p...
Fri, 18 May, 2018 at 8:52 AM
What services can you offer as a Pet Sitter and what do they include?
The beauty of Mad Paws is that you get to choose which services you offer, and the rates at which you offer them.  On the site, there are Seven main ser...
Mon, 7 May, 2018 at 4:07 PM
Can I remove or respond to a review?
Generally speaking reviews cannot be removed or changed. In rare extreme occasions if a Pet Sitter finds a good enough and suitable reason to dispute a revi...
Sat, 3 Mar, 2018 at 4:48 PM
I need to cancel a booking, what do I do?
If the booking hasn't been paid for, you can still cancel the booking from your Booking details page. However if the booking has already been paid for,...
Sat, 3 Mar, 2018 at 4:49 PM
How do I remove my services?
If you want to remove your services, please send an email to and the customer success team will delete your Mad Paws profile for you. 
Fri, 3 Feb, 2017 at 2:18 PM
How do I view my current bookings?
Updating your Calendar To update your calendar, log into your account and go to your Mad Paws Calendar here. Or, you can go to your dashboard and select...
Sat, 3 Mar, 2018 at 4:58 PM