Payments and Pricing

What fees are the Pet Owners charged?
To help cover the cost of Mad Paws we charge our Pet Owners a small Booking Fee.  The Booking Fee is effective and applicable to: All new Owners locat...
Sat, 3 Mar, 2018 at 4:21 PM
How do I pay for my booking?
To pay for a booking with a Mad Paws' Pet Sitter, you will need to follow the steps below:  1. Log into Mad Paws and go to your inbox. Click into...
Sat, 3 Mar, 2018 at 4:23 PM
Can I cancel after I’ve paid?
Yes, you can cancel a booking after you have paid. To request a cancellation you will need to email us at service@madpaws.com.au, and let us know why the b...
Sat, 3 Mar, 2018 at 4:25 PM
Can I negotiate the price of my booking?
Yes you can! All of our Pet Sitter's set their prices themselves, and so you are able to discuss the total price of a booking with your chosen Pet Sit...
Sat, 3 Mar, 2018 at 4:28 PM
Can I pay a Pet Sitter in cash?
No you cannot.  All payments for bookings made on Mad Paws must be made through the Mad Paws website. This makes sure that the booking is covered by our...
Sat, 3 Mar, 2018 at 4:29 PM